What Is One Customer Worth?
How much does your average
customer spend during one
visit to your store? A
How often does that customer
visit your store each year? B
(Multiply times "A")
A "lifetime customer" will stay
with you for 10 years. C
(C= B x 10)
A "lifetime customer" will bring
you at least one additional customer through referral. D
(D = C x 2)
How many customers does your
employee interact with on an
average shift?
This employee is managing a
portfolio of your future business
that is worth:
(Multiply "D" times
the customers/shift)
No comments:
Post a Comment