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Tuesday, 10 July 2018

Retail - Sales & Management - Day 17

Day 17 / 10-Jul-18 / Tuesday

Customer Service & telephone Etiquette:


1) Bad Customer Service | Mr. Bean Official Cartoon



 2) No Soup for you


If the following video doesn't play please visit the youtube channel:



Watch Seinfeld weekdays at 6/5c on TBS. YouTube: http://www.YouTube.com/TBS No Soup For You | Seinfeld | TBS http://www.YouTube.com/user/TBS

 3) Non Empathetic customer service and carefree attitude






4) Bad Customer Service - Soup shop





5) Customer Service Skills: How to Deal with a Difficult Customer: 


6) 5 Action Ideas to Deal With Difficult Customers





7) Dealing With Angry Customers





8) The guest at the gas station bad customer service



Telephone Etiquette:


vadivelu Phone comedy


Koundamani Phone comedy - Suriyan


Vadivelu - Pandiyarajan - Phone comedy (clarity in telephonic communication)


Telephone Etiquette:











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